Archie Stevens Creative respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how I collect, use and protect your personal data when you visit this website, contact me, make an enquiry, or work with me.

 

1. Who I am

Archie Stevens Creative is a freelance creative content service based in Torbay, Devon, offering photography, social media management, copywriting, website content and content strategy services.

For the purpose of data protection law, the data controller is:

Archie Stevens Creative
Email: [insert email address]
Location: Torbay, Devon, United Kingdom

 

2. What personal information I collect

I may collect the following information when you contact me, complete a form, enquire about services, or work with me:

• Your name

• Business name

• Email address

• Phone number

• Location

• Website or social media links

• Information about your business, project or enquiry

• Any files, documents, images or materials you choose to send me

• Payment and invoice details where relevant

• Website usage data, such as pages visited and general analytics information

I only collect information that is relevant to your enquiry, project, or use of this website.

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3. How I collect your information

I may collect personal information when you:

• Fill in a contact form

• Email me directly

• Message me on social media

• Book or enquire about a service

• Work with me on a project

• Visit my website

• Sign up to any future mailing list or updates

 

4. How I use your information

I use your personal information to:

• Respond to enquiries

• Provide quotes or proposals

• Deliver agreed services

• Communicate about projects

• Create invoices and keep business records

• Manage client relationships

• Improve my website and services

• Share updates or marketing communications, where you have chosen to receive them

• Meet legal, tax and accounting requirements

The ICO says privacy information should explain why personal data is processed, how long it is kept, who it may be shared with, and what rights people have over their data.

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5. Lawful basis for using your information

Under UK data protection law, I must have a lawful basis for using your personal information. Depending on the situation, I may use your information because:

• It is necessary to respond to your enquiry before entering into a contract

• It is necessary to provide services under a contract

• I have a legitimate interest in running and promoting my business

• I need to comply with legal obligations, such as tax and accounting rules

• You have given consent, for example to receive marketing emails

Where consent is used, you can withdraw it at any time.

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6. How long I keep your information

I only keep your personal information for as long as necessary.

As a general guide:

• Enquiry information may be kept for up to 12 months

• Client project information may be kept for up to 6 years for tax, accounting and legal record purposes

• Email correspondence may be kept while it remains relevant to the business relationship

• Marketing consent records may be kept until you unsubscribe or withdraw consent

If I no longer need your information, I will delete it securely where possible.

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7. Who I share your information with

I do not sell your personal information.

I may share limited information with trusted service providers where necessary to run my business, such as:

• Website hosting providers

• Email providers

• Cloud storage providers

• Accounting or invoicing software

• Payment providers

• Analytics tools

• Professional advisers, such as an accountant

I will only share information where there is a valid reason to do so.

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8. Cookies and analytics

This website may use cookies or analytics tools to understand how visitors use the site and to improve the experience.

Cookies are small files stored on your device. Some are necessary for the website to work properly, while others may help measure traffic or performance.

If this website uses non-essential cookies, you should be given the option to accept or reject them where required.

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9. Your data protection rights

Under UK data protection law, you have rights over your personal information. These may include the right to:

• Access the personal information I hold about you

• Ask for incorrect information to be corrected

• Ask for your information to be deleted

• Ask me to restrict how I use your information

• Object to certain uses of your information

• Ask for your information to be transferred

• Withdraw consent where consent is the lawful basis

The ICO lists rights such as access, rectification, erasure, restriction, objection and data portability as rights people should be informed about.

To make a request, contact: archiestevens2003@gmail.com

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10. How to complain

If you have concerns about how I use your personal information, please contact me first so I can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

The ICO provides guidance for small businesses and a privacy notice generator that can help check privacy notices are suitable.

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11. Changes to this Privacy Policy

I may update this Privacy Policy from time to time. The latest version will always be available on this website.